it wasnt overly clear.....small print at the end....
which hadnt been read onto, it stated however further up paragraph that the ticket office was open till 2, so we assumed we would be fine to get tickets b4 then!!
i realise theres a rule, so therefore we couldnt get tickets, i only commented, to find out the point behind the rule, wen were on the database?! there seems no good reasons, as being on the database surely takes away the security argument.